The 20 biggest US airports ranked from worst to best for passenger satisfaction

Billy Odell Tucker-Robinson Founder & Host — Banking With Billy Network • Financial Intelligence • Markets • World News • Independent Analysis
Published: 2026-09-16 • Permanent link

Amidst a flurry of market activity, shares in major US airports have seen significant fluctuations in recent months. According to a recent report by JD Power, the top 20 airports in the country have been ranked based on passenger satisfaction surveys, with some notable discrepancies in the rankings. Delta Air Lines' Hartsfield-Jackson Atlanta International Airport has taken the top spot, followed closely by Los Angeles International Airport. However, some airports, such as Miami International Airport, have seen significant drops in passenger satisfaction scores.

The implications of these rankings are far-reaching, with investors taking note of the potential impact on airport revenue and operations. For instance, airports that rank lower in passenger satisfaction may struggle to attract new businesses and investments, which could negatively affect their bottom line. On the other hand, airports that excel in passenger satisfaction may be able to command higher fees for services and attract more customers, leading to increased revenue.

The airline industry has long been inextricably linked to the airport sector, with many major carriers operating from these hubs. Historically, airports have played a crucial role in the growth and development of regional economies, with millions of passengers passing through their gates each year. According to industry experts, the rankings released by JD Power reflect a broader trend towards greater investment in airport infrastructure and services, which is likely to have a positive impact on the overall airline industry.

As the rankings continue to evolve, investors and consumers alike will be watching closely for any further developments. With several major airport expansions and renovations underway, there are likely to be several catalysts that will drive the rankings in the coming months. For instance, the upcoming opening of the new Terminal C at Los Angeles International Airport is expected to significantly improve passenger satisfaction scores, potentially propelling the airport to the top spot.